Terms & Conditions for Ad-Hoc Coaching

AGREEMENT

1. Definitions

1.1 The following terms apply to this Agreement:

• "Agreement" means this Agreement including any Schedules, and any amendments to this Agreement made and agreed in writing;

• "Charges" means the amounts specified in Part 4 of Schedule 1: Coaching Services Particulars, and such amounts as may be agreed in writing by the parties from time to time;

• "Deliverables" means the services as specified in Part 2 of Schedule 1: Coaching Services Particulars that the Coach has agreed to deliver to the Client under this Agreement;

• "Effective Date" means the date of execution of this Agreement, from the time of payment;

• "Intellectual Property Rights" means all intellectual property rights wherever in the world, whether registrable or unregistrable, registered or unregistered, including copyright and related rights, database rights, confidential information, trade secrets, know-how, business names, trade names, trade marks, passing off rights, unfair competition rights, patents, and rights in designs;

• "Schedule" means any schedule attached to the main body of this Agreement;

• "Services" means the coaching services specified in Part 1 of Schedule 1: Coaching Services Particulars;

• "Term" means the period from booking until completion of the ad-hoc coaching session, subject to termination in accordance with Clause 11.

 

2. Term

2.1 This Agreement shall come into force upon the Effective Date which is from the date of payment of the session.
2.2 This Agreement applies on an ad-hoc basis, for each individual coaching session booked and paid for in advance.

 

3. Services and Service Standard

3.1 The Coach shall provide the Services to the Client in accordance with this Agreement.
3.2 The Coach shall provide the Services in accordance with the standards of skill and care reasonably expected from a Sex, Love & Relationship Coach.

 

4. Deliverables

4.1 The Coach shall deliver the Deliverables to the Client.
4.2 Each booked session will be delivered at the agreed date and time confirmed at booking.

 

5. Licence

5.1 The Coach hereby grants to the Client a non-exclusive, non-transferable, royalty-free, personal licence to use any Client Materials in Part 5 of Schedule 1 provided during the coaching session.
5.2 The Coach shall retain the copyright in all Coaching Materials.
5.3 This licence does not allow the Client to copy, distribute, adapt, edit or share the Client Materials with third parties.

 

6. Charges

6.1 The Client shall pay the Charges to the Coach in accordance with this Agreement.
6.2 All amounts are inclusive of any applicable value added taxes.

 

7. Payments

7.1 Payment in full is required at the time of booking.
7.2 Sessions will not be confirmed until payment is received.
7.3 The Client must pay the Charges by bank transfer or other agreed method in GBP.

 

8. Refunds & Cancellations

8.1 The Client may cancel or reschedule with at least 48 hours’ notice. Sessions cancelled with less than 48 hours’ notice will be forfeited in full.
8.2 No refunds are available once a session has been delivered.
8.3 In accordance with Distance Selling Regulations, the Client has the right to cancel and obtain a full refund within 14 days of booking, provided no session has been delivered.

 

9. Warranties

9.1 The Coach warrants that:
(a) they have the legal right and authority to enter into this Agreement and perform their obligations; and
(b) they have the necessary know-how, expertise and experience.

9.2 The Client warrants that:
(a) they have the legal right and authority to enter into this Agreement; and
(b) they shall indemnify the Coach against costs or claims resulting from any breach of this Agreement.

 

10. Limitations and Exclusions of Liability

10.1 Nothing in this Agreement will limit or exclude liability for death, personal injury, fraud or anything else not permitted under law.
10.2 The Coach shall not be liable for decisions taken or not taken by the Client. No results are guaranteed.
10.3 Services are not medical advice, counselling, or therapy.
10.4 Liability is limited to the total fees paid for the booked session.

 

11. Termination

11.1 Either party may terminate this Agreement immediately for material breach.
11.2 This Agreement terminates automatically upon completion of the booked session.

 

12. Confidential Information

12.1 The Coach shall not disclose any confidential information shared by the Client, except as required by law or anonymously in supervision.

 

13. Data Protection

As set out in Clause 15 of the original Agreement (retained in full).

 

14. Complaints

Any concerns should be raised in writing to hello@carlacrivaro.com.

 

15. Governing Law

This Agreement shall be governed by and construed in accordance with English law, and the courts of England & Wales shall have exclusive jurisdiction.

 

EXECUTION
This Agreement comes into effect once full payment has been made and the Coach confirms their availability for the appointment.
The parties have indicated their acceptance of this Agreement by making payment (tHe Client) and accepting the booking (Coach).

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SCHEDULE 1: Coaching Services Particulars

1. Specification of Services

Coaching is a partnership between the Coach and the Client in a thought-provoking and creative process to support the Client’s goals and desires in sex, love and relationships. Coaching is not therapy, counselling, or medical advice.

2. Specification of Deliverables

• Ad-hoc coaching session via Zoom, length as agreed (30 minutes or 60 minutes).

• Session notes and suggested practices (if requested).

• Materials, practices, or meditations may be provided by the Coach during or after the session.

3. Timetable

Each session is delivered on the date and time agreed at booking. The agreed session time is the time the coaching session will commence. The Client is expected to be punctual. If the Client arrives late, the session will end at the originally scheduled time and any lost minutes will not be made up or refunded. The full session fee applies regardless of lateness.

4. Fees

• £108 for a 30-minute session

• £208 for a 60-minute session
  The Client agrees that payment in full for each session must be received by the Coach before the session can take place. The Coach will confirm the booking of the session only once payment has been received in full.

5. Client Materials

Any session materials are for the Client’s personal use only and may not be copied or shared.

 

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